Every workplace wants to provide an optimal experience for each of its guests.
Whether you work at a small office that's hosting someone from corporate for the day or you're part of a large firm welcoming big shots from a potential client, creating that ideal guest experience is key to a successful visit.
It's important, though, to be realistic: people are busy.
Many organizations don't even have the luxury of having a staffed front desk, let alone having a dedicated, concierge-esque staff member whose job is to ensure a smooth visit for every guest.
For most organizations, this is where Visitor Management comes into play: it's a tool that can be used to ensure that every visitor to your facility has a great experience.
But for a number of reasons, organizations brush off the idea of Visitor Management. Common excuses include:
- "Our building is already safe."
- "We don't have enough guests."
- "Ah, we just don't need it."
The irony, of course, is that many of the organizations making these excuses suffer from the very problems a good Visitor Management system can solve.