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4 Ways to Make Visits Better For Your Guests

Posted by Dan Ryan on Oct 17, 2017 7:30:00 AM

As a business, you spend a lot of time thinking about guests as part of your office visitor policy.

All kinds of guests! Important guests, annoying guests, "I swear I'm not selling anything" guests, corporate guests, unwanted guests...name the guest type, and chances are it has crossed your mind at some point.

However, most of the time an organization spends thinking about guests involves what to do with a guest once he or she arrives on-site:

  • Management wants to know who's going to be escorting the guest around the office.
  • Security wants to know how long the guest will be staying.
  • Your employees want to know if this guest is important enough for an office lunch to be provided.

To be fair, the lines of thinking above make a lot of sense. After all, you're the host organization; you're worried about hosting.

But to get the most out of your visits, you need to think about things from your guest's point of view.

By putting yourself in the shoes of your guests, you're able to address their needs, identify their pain points and improve your processes to a point where all of the anxiety of a visit is taken away.

Better processes lead to better visits

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Topics: Visitor Management, guest management, office visitor management, guest experience, office tips

4 Enhancements That Make TEMPbadge Expiring Badges Better Than Ever

Posted by Dan Ryan on Feb 8, 2017 9:00:00 AM

Since hitting the Visitor Management market a few decades ago, our TEMPbadge® expiring visitor badges have been a hit with a variety of customers.

These badges have been used for everything from school visitor badges to contractor badges at worksites of all kinds, serving as a versatile, easy-to-use Visitor Management solution.

Customers loved our patented expiring ink technology, which is what made TEMPbadge visitor badges different from anything else on the market.

That technology worked for years, making TEMPbadge into the recognizable brand that it is today.

However, given that it had been decades, we thought we could make it better. That's exactly what we did with our enhanced TEMPbadge products, which launched at the beginning of this month.

These new products take what made TEMPbadge expiring visitor badges great and make those features even better, leading to an improved experience for all of our customers.

Out with the old, in with the new

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Topics: Visitor Management, expiring visitor badges, TEMPbadge, guest experience

8 Ways to Improve Your Lobby for a Better Guest Experience

Posted by Dan Ryan on Dec 2, 2016 1:00:00 PM

It's a place you probably breeze right through daily.

Maybe you say "hi" to the receptionist or pause briefly at your employee attendance sign-in station, but other than that, you pay it little mind.

However, your lobby is arguably the most important aspect of your site for one key reason: it's where your guests will get their official first on-site impression of your organization.

With that in mind, take a second to think about your lobby. 

  • What's it like?
  • What kind of impression or vibe does it give off?
  • Is it warm and welcoming, or distant and corporate?

Most importantly, ask yourself this:

"How would I feel waiting in this lobby?"

The easiest way to create the best guest experience possible is to put yourself in the guest's shoes.

Be our guest...

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Topics: Visitor Management, lobby tips, guest experience

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