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What is HL7 & Why Is It Important for Healthcare Visitor Management?

Posted by Dan Ryan on Sep 21, 2017 11:30:00 AM

Like most heavily regulated bodies, the healthcare industry is full of important acronyms.

Many of these acronyms are terms most people will be familiar with, like HIPAA, RN, CNA and HMO. Those are healthcare acronyms the majority of people have encountered at one point or another.

However, one of the more important healthcare acronyms is one that the average patient or hospital visitor has probably never heard before:

HL7.

If you're thinking "what the heck is that?", you're not alone.

Unless you work for a hospital in some sort of administrative, IT or security capacity, chances are you've never encountered the term.

However, HL7 is something that is key to nearly every healthcare facility, and plays a particularly important role in healthcare Visitor Management.

What is HL7?

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Topics: Visitor Management, PassagePoint, healthcare regulations, HL7, healthcare, healthcare Visitor Management

3 Steps You Can Take to Increase Hospital Security

Posted by Dan Ryan on Sep 8, 2017 10:00:00 AM

When you see the headline, it feels like a bad case of déjà vu. Unfortunately, it's reality: violent incidents have put hospital security practices back in the news.

Last week, a psychiatric patient attempted to strangle a nurse at Montreal General hospital in Montreal, Quebec.

According to the Montreal Gazette, a 25-year-old patient attacked a nurse during the night shift, choking her with his bare hands and throwing her to the floor.

Thankfully, the attack was stopped by a staff member who, by chance, walked by the nurse's station, saw the commotion and stepped in.

The narratives that emerged after the incident were pretty familiar: the nurses and doctors blamed the administration for insufficient staffing, the administration blamed the security providers, the security providers blamed the administration.

Remarkably, that wasn't the only recent incident north of the border: a mental-health patient stabbed a fellow patient at an Ontario hospital back in late August.

There are similar themes in all of these incidents: budgets were cut and decisions were made without taking security into consideration.

Safety, not budget, should be the real bottom line

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Topics: Visitor Management, healthcare, healthcare Visitor Management

The Hospital Dilemma: Balancing Security & A Welcoming Atmosphere

Posted by Dan Ryan on Aug 11, 2017 1:00:00 PM

On the surface, it seems like the ultimate contradiction: you want to welcome guests and make it easy for them to visit while also having security measures, like a Visitor management system, in place that are strict enough to keep your facility safe.

It seems impossible, like you're asking to go swimming without getting wet. Some things simply don't go together.

This is the safety dilemma faced by many large organizations on a daily basis, but one industry finds this to be a particularly vexing problem: healthcare.

Running a successful hospital comes with a long list of requirements, among them two that directly clash: welcoming guests and patients while also keeping security tight.

As we've discussed before, hospitals are, unfortunately, fertile grounds for violent incidents.

Whether it's a disgruntled spouse, a former patient holding a grudge or a family member blaming a doctor for the death of a loved one, hospitals are filled with a powder keg of emotion on a daily basis.

With an environment that is so emotionally charged, it would make sense to strictly limit the number of people allowed on site; however, a facility that discourages guests is a facility that isn't going to have much success.

The solution is clear: hospitals must find the happy medium between security and easy visitor access.

But how?

Security and welcoming guests don't need to be mutually exclusive

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Topics: Visitor Management, healthcare, healthcare Visitor Management, building security, healthcare security

Why LogoClips Are the Perfect Way to Carry a Healthcare ID Badge [Image]

Posted by Dan Ryan on Aug 1, 2017 3:00:00 PM

It's no secret that the world of healthcare has its fair share of unique identification and security challenges.

From how to choose the right Visitor Management system to how to design that perfect employee badge for doctors or nurses, questions about healthcare ID and safety are plentiful.

However, there are also aspects of a healthcare ID program that move beyond mere questions and are instead essentials, namely a good ID card and a good way to carry and display that card.

In many parts of the country, patient-facing healthcare workers are required by law to wear an ID badge with their name and photo.

These policies exist for a number of reasons. ID badges foster a more friendly environment in the facility by allowing patients to know the name of the person who is providing care. They also bolster security by positively identifying authorized personnel, helping decrease the likelihood of impostors.

The fact that ID badges are a requirement means that, by relation, having a way to wear those ID badges becomes a de facto requirement as well.

With so many card-carrying options out there, is one option really that much better than another?

Yes, actually.

Customizable, convenient and easy

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Topics: healthcare, healthcare ID tips, logoclips, id card holders

3 Reasons Why Visitor Management Is of Extra Importance in Healthcare

Posted by Dan Ryan on Jul 26, 2017 1:00:00 PM

We've spent a lot of time in this blog talking about why Visitor Management is important for sites of all kinds.

While the specifics may vary depending on the industry, the basis of every Visitor Management system is the desire to keep a site and its personnel safe from harm.

This desire applies to all kinds of worksites, from hospitals to factories and everything in between.

However, it's not a stretch to say that Visitor Management is a little more important for overall safety and security in a few industries. Healthcare is one of those industries.

We recently discussed calls for increased safety at healthcare facilities and how a good Visitor Management system goes a long way toward achieving that goal of increased safety.

You may be wondering, "what makes healthcare so different? Isn't building safety basically the same everywhere?"

While it's true that there are common threads between site safety at all kinds of workplaces, there are unique aspects of healthcare facilities that make the need for hospital Visitor Management a little more pressing.

The unique safety challenges hospitals face

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Topics: Visitor Management, hospital security, guest safety, facility safety, healthcare, healthcare Visitor Management, hospital visitor management

Calls for Stronger Healthcare Workplace Violence Prevention Measures Continue

Posted by Dan Ryan on Jul 21, 2017 11:00:00 AM

It's a sad reality: those who work to protect the most vulnerable among us are in turn among the most susceptible to violent outbursts and attacks while on the job.

As we discussed in a previous blog post, studies have shown that healthcare workers have a rate of workplace violence that is 20% higher than workers in other industries.

This means that doctors, nurses, surgeons and other technicians are far more likely to be harmed on the job than office workers, retail employees and others in the general employment population.

These people work tirelessly to help their patients get healthy, saving lives on a regular basis. For decades, violent outbursts at hospitals and other healthcare facilities have been unfairly swept under the rug and viewed as "part of the job."

However, those attitudes are beginning to change, and the change is starting with the workers themselves.

Employees are saying "no more" to workplace violence

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Topics: Visitor Management, healthcare, healthcare Visitor Management, healthcare security

A Quick and Easy Way to Make Your Badge Buddies Last Longer

Posted by Dan Ryan on Jul 14, 2017 11:00:00 AM

Badge Buddies role-recognition cards have become as common a sight in hospitals and medical centers as stethoscopes, scrubs and white coats.

These ubiquitous ID accessories are popular for a number of reasons. They're affordable, they meet some state ID requirements and they're easy to customize.

When doctors, nurses, technicians and other hospital employees go about their busy days, Badge Buddies go along for the ride.

However, Badge Buddies were often left exposed due to their larger size, as they don't fit in standard-sized ID badge holders.

This left Badge Buddies (and the ID cards attached to them) exposed to all aspects of hospital life, including the potentially dirty hands of patients, dust, water and sanitizer, which can be harmful to printed imagery.

Being exposed to abuse like this drastically reduces the life of both the Badge Buddy and the employee ID badge, increasing both cost and frustration.

However, there's now a quick and simple way to increase the life of both credentials.

A new way to hold your Badge Buddies

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Topics: healthcare, badge buddies, badge holders, healthcare ID tips, id card accessories

Beyond the Lobby: 4 Areas of Your Hospital That Would Benefit From Visitor Management

Posted by Dan Ryan on Jun 16, 2017 11:30:00 AM

Take a second to picture a stereotypical Visitor Management installation. The kind of system doesn't really matter — it could be a software system, a log book or even just a package of expiring visitor badges on a desk.

Now...where in this imaginary facility is the installation located?

If you're like most people, you picture a Visitor Management system sitting in the lobby of a building, whether it's the ground floor of a multi-tenant office building or the entryway of a school.

Hospitals aren't much different: if you picture a hospital Visitor Management system in your mind, you're probably going to see it in the lobby.

It makes sense: hospitals are extremely busy places, oftentimes bordering on chaotic. This makes guest management key, and the first place that guests visit is usually the lobby.

However, many hospitals find putting Visitor Management systems in their main lobby to be an overwhelming task, as there are so many moving parts and factors to consider.

This can lead organizations to put off installing a Visitor Management system entirely, opting to postpone the expense and stress until they're better equipped to handle it.

But procrastination like this leaves a facility vulnerable and ignores a big detail that many hospitals overlook: there are several other "smaller" places where a hospital can effectively install a Visitor Management system.

Visitor Management doesn't need to be limited to the lobby

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Topics: Visitor Management, healthcare, healthcare Visitor Management, visitor management for maternity wards, emergency room visitor management

3 Unique, Fun Custom Products for National Nurses Week

Posted by Dan Ryan on Mar 30, 2017 1:00:00 PM

Nurses: they're the backbone of every hospital and major medical facility.

Nurses do it all, from assisting with procedures to providing emergency care to patients of all kinds.

Nurses are caring, compassionate and have nerves of steel, able to withstand the kind of pressure that comes from working in the fast-paced, high-stakes healthcare world.

To celebrate the differences made by nurses across the country, the American Nurses Association sets aside a week each year, known as National Nurses Week, to honor its members.

This year, National Nurses Week is from May 6-12, just over a month away.

While no small item could ever truly thank nurses for the impact they make on a daily basis, it's become common for organizations to give their nurses little gifts or giveaway items during National Nurses Week.

Learn more about National Nurses Week.

These items are meant to show appreciation for the nurses, and to show them that all their hard work doesn't go unrecognized.

One way to show your nurses that you appreciate them, both during National Nurses Week and on a daily basis, is by offering custom nurse-themed ID card accessories.

Your nurses don't need another mouse pad

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Topics: custom lanyards, custom badge reels, healthcare, nursing, National Nurses Week

4 Ways to Improve a Hospital Visitor Program

Posted by Dan Ryan on Feb 17, 2017 2:00:00 PM

Visiting a loved one in the hospital can be a stressful experience.

With the exception of going to see a newborn baby, a hospital visit is rarely a happy occasion. Hospital visitors are often pretty stressed out, and it's not hard to see why.

While you don't want to add any unnecessary obstacles to a visitors' path toward seeing their loved ones, it's still important for healthcare facilities to screen all guests, for both staff and patient safety.

However, it's equally important to ensure that your hospital Visitor Management solution doesn't cause anxiety or increase stress for your guests.

To put it simply, you want your Visitor Management solution to work, without putting undue duress on the guests.

Learn how to make things easier on your guests

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Topics: Visitor Management, healthcare, healthcare Visitor Management, visitor management systems

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