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Violence in Healthcare Continues to Escalate, Polls Show

Posted by Dan Ryan on Nov 8, 2017 1:00:00 PM

Spend some time talking to doctors, nurses and other healthcare personnel about issues of safety and security at today's hospitals and medical centers.

In all likelihood, you'll walk away from the conversation with an unsettling conclusion: the situation is far from under control, and is actually getting worse.

Pundits and industry experts have a number of different theories on why there's been such an increase in these violent incidents.

Some say it's due to an increase in the number of patients with mental health issues using standard facilities or due to tightened budgets leading to less money to spend on security.

Others think the incidents have always been occurring, and that an increased focus on security in today's "breaking news" social media climate has only served as a way to bring them to light.

Whatever the impetus for the increase may be, there's no denying that the increase is real. Recent polls have confirmed that, with some sobering statistics.

68% of one area's healthcare workers said what?

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Topics: Visitor Management, healthcare, healthcare Visitor Management, healthcare security

3 Keys to an Effective Hospital Safety & Security Program

Posted by Dan Ryan on Oct 13, 2017 10:00:00 AM

Unfortunately, it's a frightening reality: violent incidents are occurring at healthcare facilities with an increasing degree of frequency.

While most hospitals and medical centers took an interest in security in the past, today's climate has made a stronger focus on security an essential part of any healthcare facility.

There's only one problem: adding a comprehensive security system to a hospital can be an overwhelming undertaking due to the number of things that need to be taken into consideration.

Making a healthcare facility more secure is a lot more complex than, say, securing a small office building.

At the office building, adding a security guard to the front desk and some locks to the doors should be enough, as most offices aren't dealing with dangerous/controlled substances and there won't be many visitors coming and going.

It's a very different story at a hospital, however.

On the average day, visitors come to see patients, pharmaceutical representatives visit doctors and there's staff changeover with interns coming and going or physicians visiting from other hospitals.

It gets chaotic pretty quickly. So how do you cut through the noise and find that perfect, effective hospital security plan?

Focus on three distinct areas

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Topics: Visitor Management, access control, hospital security, healthcare, healthcare Visitor Management, healthcare security, hospital ID badges

The Hospital Dilemma: Balancing Security & A Welcoming Atmosphere

Posted by Dan Ryan on Aug 11, 2017 1:00:00 PM

On the surface, it seems like the ultimate contradiction: you want to welcome guests and make it easy for them to visit while also having security measures, like a Visitor management system, in place that are strict enough to keep your facility safe.

It seems impossible, like you're asking to go swimming without getting wet. Some things simply don't go together.

This is the safety dilemma faced by many large organizations on a daily basis, but one industry finds this to be a particularly vexing problem: healthcare.

Running a successful hospital comes with a long list of requirements, among them two that directly clash: welcoming guests and patients while also keeping security tight.

As we've discussed before, hospitals are, unfortunately, fertile grounds for violent incidents.

Whether it's a disgruntled spouse, a former patient holding a grudge or a family member blaming a doctor for the death of a loved one, hospitals are filled with a powder keg of emotion on a daily basis.

With an environment that is so emotionally charged, it would make sense to strictly limit the number of people allowed on site; however, a facility that discourages guests is a facility that isn't going to have much success.

The solution is clear: hospitals must find the happy medium between security and easy visitor access.

But how?

Security and welcoming guests don't need to be mutually exclusive

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Topics: Visitor Management, healthcare, healthcare Visitor Management, building security, healthcare security

Calls for Stronger Healthcare Workplace Violence Prevention Measures Continue

Posted by Dan Ryan on Jul 21, 2017 11:00:00 AM

It's a sad reality: those who work to protect the most vulnerable among us are in turn among the most susceptible to violent outbursts and attacks while on the job.

As we discussed in a previous blog post, studies have shown that healthcare workers have a rate of workplace violence that is 20% higher than workers in other industries.

This means that doctors, nurses, surgeons and other technicians are far more likely to be harmed on the job than office workers, retail employees and others in the general employment population.

These people work tirelessly to help their patients get healthy, saving lives on a regular basis. For decades, violent outbursts at hospitals and other healthcare facilities have been unfairly swept under the rug and viewed as "part of the job."

However, those attitudes are beginning to change, and the change is starting with the workers themselves.

Employees are saying "no more" to workplace violence

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Topics: Visitor Management, healthcare, healthcare Visitor Management, healthcare security

The Importance of Watch Lists in Hospital Visitor Management

Posted by Dan Ryan on Jun 21, 2017 2:00:00 PM

One of the main goals of any hospital is to keep the people inside, whether they're staff, patients or visitors, safe from harm.

While this goal isn't limited to hospitals (factories, schools, office buildings and other sites all want to keep their personnel safe too), safety and security are taken particularly seriously at healthcare facilities

It may be because of the vulnerability of the people receiving treatment inside, or due to the desire to ensure that people wracked by anxiety over a loved one's condition don't have anything else to worry about.

Regardless of the specific impetus, hospital administrators and security staff spend countless hours reviewing Visitor Management procedures, fine-tuning security plans, monitoring video and training for particular incidents.

It's obvious, but a security director or hospital administrator would be able to sleep a lot more soundly if he or she knew the facility was doing everything it could to keep potential threats from ever accessing the building.

This, of course, seems obvious: if you keep nefarious characters outside, you drastically decrease the likelihood of those characters harming anyone at your facility.

The problem is that it's difficult to identify troublemakers before they come inside, right?

Wrong.

Watch lists serve as a first line of defense

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Topics: Visitor Management, PassagePoint, hospital security, healthcare Visitor Management, hospital visitor management, healthcare security, healthcare tips

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