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3 Reasons Why Visitor Management Is of Extra Importance in Healthcare

Posted by Dan Ryan on Jul 26, 2017 1:00:00 PM

We've spent a lot of time in this blog talking about why Visitor Management is important for sites of all kinds.

While the specifics may vary depending on the industry, the basis of every Visitor Management system is the desire to keep a site and its personnel safe from harm.

This desire applies to all kinds of worksites, from hospitals to factories and everything in between.

However, it's not a stretch to say that Visitor Management is a little more important for overall safety and security in a few industries. Healthcare is one of those industries.

We recently discussed calls for increased safety at healthcare facilities and how a good Visitor Management system goes a long way toward achieving that goal of increased safety.

You may be wondering, "what makes healthcare so different? Isn't building safety basically the same everywhere?"

While it's true that there are common threads between site safety at all kinds of workplaces, there are unique aspects of healthcare facilities that make the need for hospital Visitor Management a little more pressing.

The unique safety challenges hospitals face

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Topics: Visitor Management, hospital security, guest safety, facility safety, healthcare, healthcare Visitor Management, hospital visitor management

The Importance of Watch Lists in Hospital Visitor Management

Posted by Dan Ryan on Jun 21, 2017 2:00:00 PM

One of the main goals of any hospital is to keep the people inside, whether they're staff, patients or visitors, safe from harm.

While this goal isn't limited to hospitals (factories, schools, office buildings and other sites all want to keep their personnel safe too), safety and security are taken particularly seriously at healthcare facilities

It may be because of the vulnerability of the people receiving treatment inside, or due to the desire to ensure that people wracked by anxiety over a loved one's condition don't have anything else to worry about.

Regardless of the specific impetus, hospital administrators and security staff spend countless hours reviewing Visitor Management procedures, fine-tuning security plans, monitoring video and training for particular incidents.

It's obvious, but a security director or hospital administrator would be able to sleep a lot more soundly if he or she knew the facility was doing everything it could to keep potential threats from ever accessing the building.

This, of course, seems obvious: if you keep nefarious characters outside, you drastically decrease the likelihood of those characters harming anyone at your facility.

The problem is that it's difficult to identify troublemakers before they come inside, right?

Wrong.

Watch lists serve as a first line of defense

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Topics: Visitor Management, PassagePoint, hospital security, healthcare Visitor Management, hospital visitor management, healthcare security, healthcare tips

How Visitor Management Can Increase Security By Stopping Hospital Intruders

Posted by Dan Ryan on Mar 22, 2017 11:30:00 AM

When a surgical procedure is being performed at a hospital, it's common for there to be a half dozen or more people present in the operating room.

These people include the obvious, like the patient and the surgeon, but also include anesthesiologists, nurses, technicians and students who are observing the surgery.

A person you don't expect to find in the operating room: a random woman who is posing as a medical professional and wandering around the hospital.

However, that's just what happened at a major, globally-respected hospital in Boston.

While hospitals, as a result of being large, open facilities, are inevitably going to deal with intruders, the security breach that occurred in Boston was particularly egregious:

A former medical student was able to gain access to a variety of different rooms and areas in the hospital, wearing the same scrubs as doctors, nurses and surgeons.

An intruder in the operating room? Believe it.

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Topics: Visitor Management, hospital security, healthcare Visitor Management, hospital tips, visitor management systems

OSHA Healthcare Guidelines: What Do They Mean for Your Facility?

Posted by Dan Ryan on Apr 27, 2016 7:45:16 AM

The United States Occupational Safety and Health Administration, more commonly known as OSHA, was formed in 1970 to protect workers by helping to limit violence and death in the workplace. OSHA enacts a number of rules designed to ensure safety for all American workers, from factories to retail stores.

Healthcare is a particular area of focus for OSHA. By nature, healthcare facilities, including hospitals, nursing homes and private practices, present security difficulties: a large number of people come and go on a daily basis, patient stress can lead to frequent confrontations and staff members are so focused on patient care that security can be an afterthought.

However, statistics show OSHA is right to focus on healthcare. According to statistics obtained by the Bureau of Labor Statistics and National Crime Victimization Survey and listed in an April 2015 OSHA report, healthcare workers can have up to a 20% higher rate of workplace violence than all other workers. 

 Violence against healthcare workers cannot be accepted as "part of the job." In that report last April, OSHA laid out several updated guidelines on various steps facilities should be taking to help protect their employees. These guidelines include, but aren't limited to, programs designed to process and track guests.

What are the safety problems facing healthcare workers?

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Topics: WhosOnLocation, Visitor Management, PassagePoint, hospital security, healthcare regulations, TEMPbadge VMS, healthcare, OSHA

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