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Watch Lists, User Levels & More: A Glossary of Important Visitor Management Terms

Posted by Dan Ryan on Jun 9, 2017 10:00:00 AM

We spend a lot of time on this blog talking about Visitor Management.

In fact, as of the publishing date of this post, Visitor Management was the most-covered topic on the blog

We've covered questions to ask, problems to solve, enhancements made and more, all in an effort to help people better understand this complicated topic.

However, it occurred to us recently that there are some Visitor Management basics that we had failed to cover, namely terms and concepts that are second-nature to Visitor Management experts but may as well be a foreign language to newcomers.

In the interest of helping current and potential customers be better educated, we've curated a series of terms that we think anyone exploring a Visitor Management system should know.

Consider this a Visitor Management dictionary, offering a simple, straightforward explanation of terms, concepts and ideas that you'll encounter as you search for a system.

SMS alerts, standalone systems, visitor reports...

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Topics: WhosOnLocation, Visitor Management, expiring visitor badges, TEMPbadge, TEMPbadge VMS, healthcare Visitor Management, office visitor management

What Do Cal/OSHA's Proposed Standards Mean for Healthcare Visitor Management?

Posted by Dan Ryan on Aug 15, 2016 9:20:00 AM

Let's be honest: the East Coast of the United States tends to think of itself as a leader and a trendsetter.

After all, the East Coast is at work before the West Coast even wakes up.

The East Coast has leading cities in areas like finance and fashion (New York City), education and healthcare (Boston) and government (Washington, D.C.).  

However, there's a state on the West Coast that tends to start plenty of trends that head from west to east.

A state that features influential hotbeds like Hollywood, Silicon Valley and the Bay Area: California.

Most people know California to be a trendsetter in areas like entertainment and technology. However, California also tends to be a bellwether state when it comes to laws, rules and regulations.

There's a common line of thinking in certain industries: if something passes in California, don't be surprised if it eventually starts to filter across the country.

This tends to be particularly true with healthcare, where rules and regulations that are put into place in California often get mimicked by other states across the country.

For that reason, it's always worth keeping an eye on what's going on out in the Golden State, and the latest developments are pretty big:

California is taking huge steps towards reducing healthcare workplace violence, and the rest of the country should be paying attention.

OSHA and California's unions are working together to increase safety

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Topics: WhosOnLocation, Visitor Management, PassagePoint, healthcare regulations, TEMPbadge VMS, healthcare, healthcare Visitor Management

OSHA Healthcare Guidelines: What Do They Mean for Your Facility?

Posted by Dan Ryan on Apr 27, 2016 4:45:16 AM

The United States Occupational Safety and Health Administration, more commonly known as OSHA, was formed in 1970 to protect workers by helping to limit violence and death in the workplace. OSHA enacts a number of rules designed to ensure safety for all American workers, from factories to retail stores.

Healthcare is a particular area of focus for OSHA. By nature, healthcare facilities, including hospitals, nursing homes and private practices, present security difficulties: a large number of people come and go on a daily basis, patient stress can lead to frequent confrontations and staff members are so focused on patient care that security can be an afterthought.

However, statistics show OSHA is right to focus on healthcare. According to statistics obtained by the Bureau of Labor Statistics and National Crime Victimization Survey and listed in an April 2015 OSHA report, healthcare workers can have up to a 20% higher rate of workplace violence than all other workers. 

 Violence against healthcare workers cannot be accepted as "part of the job." In that report last April, OSHA laid out several updated guidelines on various steps facilities should be taking to help protect their employees. These guidelines include, but aren't limited to, programs designed to process and track guests.

What are the safety problems facing healthcare workers?

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Topics: WhosOnLocation, Visitor Management, PassagePoint, hospital security, healthcare regulations, TEMPbadge VMS, healthcare, OSHA

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