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When It Comes to Hospital Visitor Management, Watch Lists Are Essential

Posted by Dan Ryan on Jan 31, 2019 10:00:00 AM

One of the main goals of any hospital is to keep the people inside, whether they're staff, patients or visitors, safe from harm.

While this goal isn't limited to hospitals (factories, schools, office buildings and other sites all want to keep their personnel safe too), safety and security are taken particularly seriously at healthcare facilities

It may be because of the vulnerability of the people receiving treatment inside, or due to the desire to ensure that people wracked by anxiety over a loved one's condition don't have anything else to worry about.

Regardless of the specific impetus, hospital administrators and security staff spend countless hours reviewing Visitor Management procedures, fine-tuning security plans, monitoring video and training for particular incidents.

It's obvious, but a security director or hospital administrator would be able to sleep a lot more soundly if he or she knew the facility was doing everything it could to keep potential threats from ever accessing the building.

This, of course, seems obvious: if you keep nefarious characters outside, you drastically decrease the likelihood of those characters harming anyone at your facility.

The problem is that it's difficult to identify troublemakers before they come inside, right?

Wrong.

Watch lists serve as a first line of defense

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Topics: Visitor Management, hospital visitor management, healthcare Visitor Management, hospital security, healthcare security, PassagePoint, healthcare tips

4 Questions That Will Lead You to the Perfect Visitor Badges for Your Site

Posted by Dan Ryan on Jan 24, 2019 2:30:00 PM

Visitor badges are one of the most popular forms of Visitor Management, up there in the Visitor Hall of Fame next to the plain ol' sign-in sheet and the "ALL GUESTS MUST SIGN IN" placard. 

Organizations of all kinds have been using visitor badges for decades, from classic "Hi! My name is..." badges to today's innovative expiring badges

It's not hard to see why visitor badges are so popular: they're easy to use, they're affordable and they get the job done, distinguishing between employees and guests to help increase security.

However, what's not immediately clear to organizations looking to purchase visitor badges for the first time is what kind of visitor badges to choose.

In fact, many organizations have no idea there are dozens of options out there when it comes to visitor badges.

"Options?" they think. "I don't know, just one of those sticky name things, I guess."

It's hard to blame people who aren't familiar with visitor badges for being unaware, as not everyone is as obsessed with visitor badges as we are at IDenticard.

Unfamiliar with our TEMPbadge® expiring visitor badges? Learn more!

But it's important for organizations looking to make a purchase, whether it's for school visitor badges or hospital visitor badges, to be aware of their options in order to make the best choice.

We've come up with a list of four questions you can ask yourself in order to zero in on the perfect visitor badge solution for your site, enabling you to secure your site without any headaches.

What do you need to ask yourself in order to make the right choice?

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Topics: Visitor Management, office visitor management, school visitor management, expiring visitor badges, visitor badges

What Areas of a Hospital Would Benefit from a Visitor Management System?

Posted by Dan Ryan on Jan 10, 2019 11:00:00 AM

Take a second to picture a stereotypical Visitor Management installation. The kind of system doesn't really matter — it could be a software system, a log book or even just a package of expiring visitor badges on a desk.

Now...where in this imaginary facility is the installation located?

If you're like most people, you picture a Visitor Management system sitting in the lobby of a building, whether it's the ground floor of a multi-tenant office building or the entryway of a school.

Hospitals aren't much different: if you picture a hospital Visitor Management system in your mind, you're probably going to see it in the lobby.

It makes sense: hospitals are extremely busy places, oftentimes bordering on chaotic. This makes guest management key, and the first place that guests visit is usually the lobby.

However, many hospitals find putting Visitor Management systems in their main lobby to be an overwhelming task, as there are so many moving parts and factors to consider.

This can lead organizations to put off installing a Visitor Management system entirely, opting to postpone the expense and stress until they're better equipped to handle it.

But procrastination like this leaves a facility vulnerable and ignores a big detail that many hospitals overlook: there are several other "smaller" places where a hospital can effectively install a Visitor Management system.

Visitor Management doesn't need to be limited to the lobby

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Topics: Visitor Management, healthcare, healthcare Visitor Management, emergency room visitor management, visitor management for maternity wards

New PASS School Safety & Security Guidelines Prominently Feature Access Control, Visitor Management

Posted by Dan Ryan on Dec 13, 2018 2:00:00 PM

The school safety and security landscape is constantly shifting. As new threats emerge, new technologies and procedures must emerge to combat those threats. As a result, guidelines and recommendations for how to best protect schools shift constantly as well.

One of the organizations that keeps a close eye on that shifting landscape is the Partner Alliance for Safe Schools, also known as PASS. PASS was established in 2014 in response to the alarming number of violent incidents taking place at schools around the United States.

While PASS does a variety of different projects designed to boost school safety and security, the organization has become known for the PASS School Safety & Security Guidelines, a robust document that offers tips for keeping students and staff safe from harm.

The latest guide from PASS was released last week and features nearly 200 best practices for everything from securing parking lots to choosing surveillance equipment.

Two concepts are heavily featured in the PASS guidelines: Access Control and Visitor Management.

Access Control, Visitor Management and the link to enhanced school safety  

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Topics: access control for schools, access control, school visitor management, Visitor Management, school security, school safety

3 Reasons Why Hospital Visitor Management is Essential for Today's Facilities

Posted by Dan Ryan on Dec 5, 2018 3:00:00 PM

We've spent a lot of time in this blog talking about why Visitor Management is important for sites of all kinds.

While the specifics may vary depending on the industry, the basis of every Visitor Management system is the desire to keep a site and its personnel safe from harm.

This desire applies to all kinds of worksites, from hospitals to factories and everything in between.

However, it's not a stretch to say that Visitor Management is a little more important for overall safety and security in a few industries. Healthcare is one of those industries.

We recently discussed calls for increased safety at healthcare facilities and how a good Visitor Management system goes a long way toward achieving that goal of increased safety.

You may be wondering, "what makes healthcare so different? Isn't building safety basically the same everywhere?"

While it's true that there are common threads between site safety at all kinds of workplaces, there are unique aspects of healthcare facilities that make the need for hospital Visitor Management a little more pressing.

The unique safety challenges hospitals face

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Topics: Visitor Management, healthcare, healthcare Visitor Management, hospital security, hospital visitor management, facility safety, guest safety

5 Signs Your Visitor Management System Isn't Getting the Job Done

Posted by Dan Ryan on Nov 29, 2018 4:00:00 PM

With Visitor Management, it's easy to talk about the good stuff.

When your system prevents an unwanted guest from gaining access to your site or a guest compliments the strong first impression he or she got from your sign-in process, it's fun to soak in the praise.

You take a step back, pat yourself on the back and think, "I am great."

And you are! There's nothing wrong with celebrating Visitor Management successes and basking in the glory of keeping your site and its personnel safe and secure.

However, there's also the other side of the coin.

Yes, the bad.

No one likes to discuss their failures, let alone celebrate them. But with Visitor Management, some failures are telltale signs that your Visitor Management installation isn't working properly, and needs to be looked at again.

Don't worry!

These failures aren't things that you need to dwell on or mope about. Instead, identifying these weaknesses can be looked at as a good thing: by finding issues and rectifying them, you'll ensure that your site remains secure.

You can't fix your problems without identifying them first

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Topics: Visitor Management, office visitor management, contractor management, government Visitor Management, business visitor management

3 Ways Visitor Badges Increase Site Safety & Boost Facility Security

Posted by Dan Ryan on Nov 16, 2018 2:00:00 PM

For most organizations, welcoming visitors is an essential part of running a successful operation. From schools to corporate offices, guests are a key part of a functioning workplace.

Guests are going to vary from site to site: they could be substitute teachers, delivery personnel, maintenance workers or associates from a company's satellite location across the country.

No matter the guest or type of site, the question is always the same: how should these guests be handled when they arrive?

Most sites have some kind of visitor procedure in place, whether it's a full-scale Visitor Management solution or a sign-in sheet left at the front desk. The kind of solution used is going to depend on a number of factors, including staffing levels, guest volume and budget.

However, there's one guest identification solution that can go a long way toward boosting site security without breaking the bank: visitor badges.

How can visitor badges be used as a security tool? 

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Topics: visitor badges, expiring visitor badges, Visitor Management, security tips

How to Effectively Use School IDs for Enhanced Safety

Posted by Dan Ryan on Sep 27, 2018 10:00:00 AM

A good school ID badge can go beyond just identifying students and staff — it can also boost safety on your campus.

In an effort to make campuses as safe as possible, today’s schools are leaving no stone unturned when looking for the latest and greatest security enhancements.

Schools that previously left doors unlocked are now turning to smart lock systems that can be controlled remotely. Campuses that formerly used a volunteer with a notebook to register guests are now using robust Visitor Management systems.

In an ideal world, schools wouldn’t need to spend any time worrying about taking proactive steps to ensure the safety of students and staff, but the threats today’s schools face are too serious to ignore.

However, in a rush to add surveillance cameras and metal detectors, schools are overlooking a more basic way to enhance security: the use of school identification cards for students and staff.

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Topics: school security systems, school safety, student id cards, custom id badges, education, Visitor Management

5 Questions to Ask When Shopping for a Visitor Management System

Posted by Dan Ryan on Sep 19, 2018 1:00:00 PM

Visitor Management!

We talk about it a lot, and you know it's important.

You want it. You need it. You gotta have it!

But how do you go about finding the system that's right for you?

Truthfully, there's no simple answer to that question: choosing a Visitor Management system is one of the more difficult ID/security-related purchases an organization can make because each system is unique to the site at which it's installed.

Basically, there's no "one size fits all" solution when it comes to Visitor Management. And because there are a ton of different options to choose from, finding the right one can be tricky.

However, there are several key questions you can ask that will help you zero in on the perfect Visitor Management system for your needs.

Asking yourself certain questions about what you need from a system and about how certain aspects of your site operate will eliminate some options while elevating others to the top of the pile.

The result? The perfect Visitor Management system for you.

When it comes to choosing a system, you've got all the answers

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Topics: visitor management systems, Visitor Management

Four Common Problems Solved by a Visitor Management System [ebook]

Posted by Dan Ryan on Sep 13, 2018 12:30:00 PM

The specific reasons why an organization chooses to adopt a Visitor Management system vary from site to site, but the overarching reason is the same across the board: Visitor Management is added in order to solve a problem.

The problem being solved could be obvious, like enhancing security site-wide after a violent incident. It could also be a more subtle, behind-the-scenes problem, like a facilities manager choosing to add Visitor Management to better analyze the number of guests his or her building sees on a given day.

Regardless of the impetus, Visitor Management systems aren't usually installed for no reason whatsoever; something is driving the adoption.

The good news is that today's electronic Visitor Management systems are versatile and powerful enough to solve a wide variety of problems, from logistical issues to security concerns.

How do we know?

We've used Visitor Management to solve a number of problems for our customers.

Fake names, no records and more

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Topics: visitor management systems, Visitor Management, ebook

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