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3 Reasons Why Hospital Visitor Management is Essential for Today's Facilities

Posted by Dan Ryan on Dec 5, 2018 3:00:00 PM

We've spent a lot of time in this blog talking about why Visitor Management is important for sites of all kinds.

While the specifics may vary depending on the industry, the basis of every Visitor Management system is the desire to keep a site and its personnel safe from harm.

This desire applies to all kinds of worksites, from hospitals to factories and everything in between.

However, it's not a stretch to say that Visitor Management is a little more important for overall safety and security in a few industries. Healthcare is one of those industries.

We recently discussed calls for increased safety at healthcare facilities and how a good Visitor Management system goes a long way toward achieving that goal of increased safety.

You may be wondering, "what makes healthcare so different? Isn't building safety basically the same everywhere?"

While it's true that there are common threads between site safety at all kinds of workplaces, there are unique aspects of healthcare facilities that make the need for hospital Visitor Management a little more pressing.

The unique safety challenges hospitals face

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Topics: Visitor Management, healthcare, healthcare Visitor Management, hospital security, hospital visitor management, facility safety, guest safety

5 Signs Your Visitor Management System Isn't Getting the Job Done

Posted by Dan Ryan on Nov 29, 2018 4:00:00 PM

With Visitor Management, it's easy to talk about the good stuff.

When your system prevents an unwanted guest from gaining access to your site or a guest compliments the strong first impression he or she got from your sign-in process, it's fun to soak in the praise.

You take a step back, pat yourself on the back and think, "I am great."

And you are! There's nothing wrong with celebrating Visitor Management successes and basking in the glory of keeping your site and its personnel safe and secure.

However, there's also the other side of the coin.

Yes, the bad.

No one likes to discuss their failures, let alone celebrate them. But with Visitor Management, some failures are telltale signs that your Visitor Management installation isn't working properly, and needs to be looked at again.

Don't worry!

These failures aren't things that you need to dwell on or mope about. Instead, identifying these weaknesses can be looked at as a good thing: by finding issues and rectifying them, you'll ensure that your site remains secure.

You can't fix your problems without identifying them first

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Topics: Visitor Management, office visitor management, contractor management, government Visitor Management, business visitor management

3 Ways Visitor Badges Increase Site Safety & Boost Facility Security

Posted by Dan Ryan on Nov 16, 2018 2:00:00 PM

For most organizations, welcoming visitors is an essential part of running a successful operation. From schools to corporate offices, guests are a key part of a functioning workplace.

Guests are going to vary from site to site: they could be substitute teachers, delivery personnel, maintenance workers or associates from a company's satellite location across the country.

No matter the guest or type of site, the question is always the same: how should these guests be handled when they arrive?

Most sites have some kind of visitor procedure in place, whether it's a full-scale Visitor Management solution or a sign-in sheet left at the front desk. The kind of solution used is going to depend on a number of factors, including staffing levels, guest volume and budget.

However, there's one guest identification solution that can go a long way toward boosting site security without breaking the bank: visitor badges.

How can visitor badges be used as a security tool? 

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Topics: visitor badges, expiring visitor badges, Visitor Management, security tips

How to Effectively Use School IDs for Enhanced Safety

Posted by Dan Ryan on Sep 27, 2018 10:00:00 AM

A good school ID badge can go beyond just identifying students and staff — it can also boost safety on your campus.

In an effort to make campuses as safe as possible, today’s schools are leaving no stone unturned when looking for the latest and greatest security enhancements.

Schools that previously left doors unlocked are now turning to smart lock systems that can be controlled remotely. Campuses that formerly used a volunteer with a notebook to register guests are now using robust Visitor Management systems.

In an ideal world, schools wouldn’t need to spend any time worrying about taking proactive steps to ensure the safety of students and staff, but the threats today’s schools face are too serious to ignore.

However, in a rush to add surveillance cameras and metal detectors, schools are overlooking a more basic way to enhance security: the use of school identification cards for students and staff.

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Topics: school security systems, school safety, student id cards, custom id badges, education, Visitor Management

5 Questions to Ask When Shopping for a Visitor Management System

Posted by Dan Ryan on Sep 19, 2018 1:00:00 PM

Visitor Management!

We talk about it a lot, and you know it's important.

You want it. You need it. You gotta have it!

But how do you go about finding the system that's right for you?

Truthfully, there's no simple answer to that question: choosing a Visitor Management system is one of the more difficult ID/security-related purchases an organization can make because each system is unique to the site at which it's installed.

Basically, there's no "one size fits all" solution when it comes to Visitor Management. And because there are a ton of different options to choose from, finding the right one can be tricky.

However, there are several key questions you can ask that will help you zero in on the perfect Visitor Management system for your needs.

Asking yourself certain questions about what you need from a system and about how certain aspects of your site operate will eliminate some options while elevating others to the top of the pile.

The result? The perfect Visitor Management system for you.

When it comes to choosing a system, you've got all the answers

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Topics: visitor management systems, Visitor Management

Four Common Problems Solved by a Visitor Management System [ebook]

Posted by Dan Ryan on Sep 13, 2018 12:30:00 PM

The specific reasons why an organization chooses to adopt a Visitor Management system vary from site to site, but the overarching reason is the same across the board: Visitor Management is added in order to solve a problem.

The problem being solved could be obvious, like enhancing security site-wide after a violent incident. It could also be a more subtle, behind-the-scenes problem, like a facilities manager choosing to add Visitor Management to better analyze the number of guests his or her building sees on a given day.

Regardless of the impetus, Visitor Management systems aren't usually installed for no reason whatsoever; something is driving the adoption.

The good news is that today's electronic Visitor Management systems are versatile and powerful enough to solve a wide variety of problems, from logistical issues to security concerns.

How do we know?

We've used Visitor Management to solve a number of problems for our customers.

Fake names, no records and more

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Topics: visitor management systems, Visitor Management, ebook

How Using Visitor Reports Can Lead to a Safer, More Efficient Facility

Posted by Dan Ryan on Aug 23, 2018 3:00:00 PM

For most organizations, the impetus for adding Visitor Management to a site is pretty obvious: the organization would like to boost site security.

A Visitor Management solution increases safety as soon as it's installed, serving as a way of preventing unauthorized guests from gaining access to a site. Visitor Management systems also go a step further by deterring potential troublemakers from even attempting to gain access.

While increased safety is the focus, installing a Visitor Management system at your site also comes with a number of tangential benefits that are often overlooked by the average consumer.

For example, things like guest arrival alerts can help make your organization look more professional by ensuring that each guest is greeted promptly by his or her host.

One of these tangential benefits might seem a little boring on paper (unless you're a spreadsheet guru, of course), but it's among the most useful features when it comes to analyzing what goes on at your site on a daily basis.

Visitor Management, reporting for duty

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Topics: visitor management systems, Visitor Management

Pop Quiz: 3 Questions to Ask About Your School Security System

Posted by Dan Ryan on Apr 6, 2018 1:00:00 PM

Summer is slowly drawing to a close, and that means one thing: it's back-to-school time!

Many districts across the country have already resumed classes for the year, and the majority of those still on summer vacation will return to school after the upcoming Labor Day holiday.

Back-to-school season is a time to stock up on supplies, sharpen those pencils, set up lesson plans and ensure that facilities are ready to handle another year's worth of activity.

However, back-to-school season is also the perfect time to reflect on and assess the state of an essential part of school operations: your school security system.

For most schools, decisions on capital expenses (like a new security system) are made in the late spring. However, that doesn't mean that taking a closer look at a security system should be limited to those spring months.

Back-to-school time is a season of the new: new students, new teachers, new staff members, new policies. 

This "newness" is a great way to assess the systems and procedures you already have in place, and to determine if there are areas in which you need to make improvements.

Acing this quiz helps lead to a safer, more secure school

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Topics: Visitor Management, access control for schools, school visitor management, lockdown, building security, school access control, school safety, school security, school security systems

3 Steps You Can Take to Increase Hospital Security

Posted by Dan Ryan on Apr 3, 2018 10:00:00 AM

When you see the headline, it feels like a bad case of déjà vu. Unfortunately, it's reality: violent incidents have put hospital security practices back in the news.

Last week, a psychiatric patient attempted to strangle a nurse at Montreal General hospital in Montreal, Quebec.

According to the Montreal Gazette, a 25-year-old patient attacked a nurse during the night shift, choking her with his bare hands and throwing her to the floor.

Thankfully, the attack was stopped by a staff member who, by chance, walked by the nurse's station, saw the commotion and stepped in.

The narratives that emerged after the incident were pretty familiar: the nurses and doctors blamed the administration for insufficient staffing, the administration blamed the security providers, the security providers blamed the administration.

Remarkably, that wasn't the only recent incident north of the border: a mental-health patient stabbed a fellow patient at an Ontario hospital back in late August.

There are similar themes in all of these incidents: budgets were cut and decisions were made without taking security into consideration.

Safety, not budget, should be the real bottom line

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Topics: healthcare, healthcare Visitor Management, Visitor Management

The 3 Hidden Benefits of Having a Visitor Management System

Posted by Dan Ryan on Feb 14, 2018 7:30:00 AM

The main goal of any Visitor Management system is, of course, to properly and effectively process and track guests.

The impetus behind this goal can vary from site to site, but one main, across-the-board reason is that organizations want to take steps to protect their people and premises, and restricting access to facilities is a huge part of achieving that goal.

When purchasing a Visitor Management system, then, it stands to reason that you know what you're getting: additional safety for your site and a way to better track who's on your premises.

Is that all?

Nope!

Like a cheesy, late-night infomercial, "but wait — there's more!"

Aside from giving your organization a better way to track who's on-site at any given time and ensuring that only welcome guests are able to access your facilities, having a Visitor Management system installed at your site provides a number of additional benefits.

From making a strong first impression to covering your back in case of issues down the line, installing a Visitor Management system will have a positive impact on your site far beyond just issuing badges.

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Topics: Visitor Management, healthcare Visitor Management

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